Welcome
to
WPÜ
HOTEL
SHINJUKU!

1. The Essentials

Wi-Fi

Wi-Fi is available throughout the entire building.
Network: wpu_[floor number]
Password: wonderpower

Morning Tea Service

Free bread, juice, coffee and tea from 7:00-9:30 AM in the lounge.

Check-out

Before 11:00 AM

*For check-outs after 11:00, an additional fee will be charged.

Late Check-Out Fees:

  • Until 12:00 (1 hour): ¥2,000
  • Until 13:00 (2 hours): ¥3,000
  • Until 14:00 (3 hours): ¥4,000

*The latest check-out time is 14:00. After that, a full night's charge will apply.

Please refer to the Accommodation Agreement page for details.

Smoking Policy

Smoking is only permitted in the designated smoking area next to the front desk on the lobby floor. The entire hotel is non-smoking, including all guest rooms and guest floors. Please use the designated smoking area beside the front desk when smoking.

*Please note that if you smoke in your room or on any guest floor, an additional cleaning fee will be charged.

Room Key

If you lose your room key, a reissue fee of ¥3,000 will be charged.

Security

After 12:00, please tap your key card on the card reader located to the right of the entrance door.The elevator uses the same system, so key card authentication is required before pressing the button.

2. About The Room

Cleaning

Cleaning Hours: 11:00 AM – 3:00 PM

Please place the magnet on the outside of your door by 11:00 AM.

  • PLEASE CLEAN MY ROOM — Cleaning requested (housekeeping will enter your room).
  • PLEASE DO NOT DISTURB — No cleaning requested (if needed, items can be provided at the front desk).

If no magnet is displayed, only towel replacement will be provided. Housekeeping will enter the room to replace towels.

※ Housekeeping will knock before entering and may request permission to enter.
※ If you do not wish for housekeeping to enter, please place the PLEASE DO NOT DISTURB magnet on your door. Towels can then be replaced at the front desk.

Room Temperature Control Instructions

The air conditioning is centrally controlled. Individual rooms cannot switch between heating and cooling.

*Fans and portable heaters are available for rent at the front desk. Please let us know if you need one.

Room Amenities and Rental Items

Additional amenities are available at the front desk.

While supplies are limited, rental items are also available at the front desk. Please refer to the rental item list for more details.

Extention Phone

There is no internal phone available in the guest rooms. Please use the internal phone located in the hallway near the elevator on each floor. Press the red button to connect to the front desk.

3. At Your Service

TaQbin Service

If you wish to have your items shipped, please fill out the designated form available at the front desk.

*Please note that delivery usually takes at least one day, depending on the destination. In some regions, shipping may not be available.
*If you request shipment to your next hotel, we may not be able to process it unless your reservation at that hotel can be confirmed.

Luggage Keeping

We offer luggage storage on the day of your checkout only. For storage beyond the checkout day, a fee of ¥2,000 per room per day will be charged.

Taxi Hiring

If you need a taxi, please contact the front desk. Payment can be made by card or cash (payment is processed inside the vehicle).

*Please note that taxi dispatch may take longer due to traffic conditions or weather.
*Van-type vehicles cannot be arranged on the same day. Please contact the front desk at least two days in advance, or arrange your own ride via Uber.

Health & Emergency Resources

If you are feeling unwell, please notify the front desk. We can provide information on nearby medical clinics (English-speaking services available).

*Depending on your symptoms, the front desk staff may arrange an ambulance if necessary.

Bulky Waste

Damaged suitcases and similar items can be disposed of at the front desk. Please note that a disposal fee of 5,000 yen will be charged.

4. Hotel Facilities

Laundry

6th and 7th Floors (6:00 AM – 2:00 AM) Irons and ironing boards are also available.

  • Laundry: ¥200 / 30 minutes
  • Drying: ¥100 / 60 minutes
  • Laundry detergent is available at the front desk for ¥100 per packet.

*If you need to exchange coins, please contact the front desk.
*Please note that if your laundry is left unattended for more than 30 minutes after the cycle ends, staff may collect your items.

Lounge / Share Kitchen

The 2nd floor lounge and shared kitchen are exclusively for hotel guests and open 24 hours. Please enjoy our complimentary tea and coffee service available in the lounge.

  • Microwave oven / toaster
  • Ice-making machine
  • IH cooking stove
  • Cooking utensils and tableware

Vending Machine

6th Floor Payment by cash or electronic money.

Gym

You can use our partner gym at a special rate. Please contact the front desk for more details.

5. Eat + Drink

CAFE

Whether you’re here to fuel up or unwind, we’re all about simple pleasures done right. Enjoy a hearty lunch, handcrafted dessert, or one of our original drinks—all made to pair perfectly with our authentic vintage furniture and lush greenery. With a curated vinyl collection setting the mood, grab a coffee and pull up a chair—we’ve saved you a seat.

Mon - Sat: 12:00 - 11:00 PM (L.O 10:30 PM)
Sun: 12:00 - 6:00 PM ※L.O 5:30 PM

BEER DINER

End your night at WPÜ BEER DINER SHINJUKU, where Italian-inspired, multiethnic cuisine meets the finest craft beer culture. With 16 taps of local Japanese craft beers and a curated selection of signature cocktails to explore, a perfect pour is just a glass away. With live DJ performances adding to the atmosphere, enjoy a selection of flavorful dishes or course options. We’re here to serve you for every occasion and craving.

Mon - Sat: 12:00 - 11:00 PM (L.O 10:30 PM)
Sun: 12:00 - 6:00 PM ※L.O 5:30 PM

6. Experience

Events

We host a wide variety of events, ranging from art and music to pop-ups and cultural programs. Each visit offers unique encounters and experiences, bringing fresh inspiration and discoveries you won’t find anywhere else. Some events are available at special guest rates exclusively for staying guests—please ask our staff for details. For the latest event information, check our Event page or Instagram. If something catches your eye, we look forward to welcoming you.

Room 303 Radio

The in-house radio station at WPÜ SHINJUKU, Room 303 Radio, broadcasts music from a wide range of artists around the world. You can enjoy the music not only in the lounge and other spaces within the building, but also on Mixcloud. For the latest updates, please check Instagram.

7. Love Local

Shinjuku Local Maps

We’ve picked out our staff’s top recommendations for local spots. From shopping and dining to nightlife, each category is carefully curated. Discover everything from well-known highlights to hidden gems. Feel free to pick up a copy at the front desk.